This traditional park has been in the Haven family since 1906! It’s loved for its direct access to miles of beautiful sandy beach and exclusive Deck Houses perfect for big families. The park has had some fantastic new developments including the new Adventure Village, complete with new activities, play areas and more.
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As described, home from home caravan with everything you could need. Couldn’t be much closer to everything here, beach swimming pool and amenities are no more than a couple of minutes walk! Perfect for my two girls. Will be booking again.
Broadlands Caister terms and conditions
Broadlands Caister is a privately owned caravan on the site of Haven at Caister on Sea. private hire is available to families And couples, unfortunately we do not let out to same sex groups.
Our guests’ enjoyment and safety is paramount and therefore we ask if you read the following terms before making your booking.
We reserve the right to ask guests who contravene these terms and conditions or, Who are in any other way are behaving in a manner Likely to cause distress or nuisance to other visitors to leave the park immediately. In these circumstances The holiday ceases and we shall not be liable for any extra costs incurred by you.
All bookings are accepted on the basis that you, The guest, agree to these terms and conditions.
We also reserve the right to refuse any booking.
The person who makes the booking is responsible for the booking and warrants that they are over 18 Years of age and the party will not exceed the numbers on the booking form.
The contract is with Mrs L and Mr M Taylor. A contract exists as soon as we receive your booking form and £50 non-refundable deposit.
Our standard procedure is then to issue a booking confirmation, Usually via email and you should check this carefully to ensure all the details are correct. Please
inform us of any discrepancies within 7 days.
A £50 deposit must be made at the time of booking. This payment, which is treated as part payment of your holiday, is neither transferable nor refundable.
The balance of your holiday must be paid within 14 days of your start date. If you are booking a holiday due to start within 14 days, full payment is required.
If the balance is not paid in time, we are entitled to cancel your holiday and retain your deposit.
We also ask for a £75 damage deposit which is refunded to you within three days of your checkout date once the property has been inspected.
If we find any damage to the property, fouling from pets, stains on upholstery or carpets we reserve the right to retain your £75 damage deposit.
If there are any breakages we ask that you let us know. Breakages and missing items will be deducted from your £75 damage deposit.
Dogs are allowed in the caravan and are charged at £25 per break. Maximum one dog per break. Dogs must be kept off of all furniture and beds and must not be left unattended in the caravan. When taking your dog out, please keep them on a lead and ensure a responsible adult is looking after it. Please bare in mind you won’t be able to take your dogs into the entertainment venues, restaurants and any public areas. You must clean up after your dog. If you have a dog that’s noisy or behaving badly, You may be asked to remove your dog from the site.
Under Haven’s rules and the dangerous dog act we are unable to accept the following breeds: Pit Bull Terrier, Dogo Argentino, Fila Brasileiro and Japanese Tosa.
We do not allow smoking in the caravan, if you choose to smoke outside our caravan please use the ashtray provided and clean it after use. Do not throw your fag ends on the grass or in the bushes around our caravan please.
Entertainment passes are not included in the cost of your holiday but are available to purchase through Haven directly. Unfortunately we cannot guarantee these will be available for the duration of your holiday as they are only available to purchase on your arrival date and not before.
Bed linen is not included in the cost of your holiday but can be purchased for £30, you must let us know if you require bedding at the time of booking. Please check this is on your booking confirmation.
Check-in and Check-out
You can check-in From 3pm on your day of arrival. If you arrive earlier you may use the part facilities up until that time.
The keys for the property will be issued to you in the way which will be confirmed in your Final confirmation email, sent after a final payment has been received. Lost keys will result in your damage deposit being retained.
You will be required to check out by 11am.
Please ensure all doors and windows are locked and that all TVs and electrical items are switched off.
Please return your keys as stated in your final confirmation email.
Cancellation of the holiday
We regret that in the event of a cancellation, No refunds are made. except for the following reasons only:
Of any member of your booked party, Appropriate Authoritative documents are required e.g. Doctor’s note, death certificate, or proof of jury service.
In all circumstances your deposit is still non-refundable.
Finally we wish you a safe and happy holiday in our home from home caravan and ask that you treat it with respect.