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Lizard Point ‘Home from Home’

ID: 60799

Lizard Point Holiday Park
A3038
Ruan Minor
Penhale
Helston TR12 7LJ
SVG ICONS

Static Caravan

Children Welcome  
Pets Allowed  
Smoking Allowed  
Non Family Groups Welcome  

Contact Details

Paul Ensor

07960147570

About the Property

Lizard Point  ‘Home from Home’

Paul and Sharon welcome you to our family holiday home. It is set on the very popular Lizard Point holiday park.
Our wide 8 birth caravan has three bedrooms. One double and two twin as well as a sofa bed. Central heated and a gas fire, double glazed and fully equipped including shower, free Wi-Fi, T.V, DVD, iron, microwave oven, gas oven, fridge freezer etc. We also provide bed lines and pillows.
We take every care to make sure you enjoy our holiday home ensuring that your stay a comfortable one

Features

  Double Glazing
  Central Heating
  Parking Bay
  Wi-Fi
  TV
  DVD/Media Player
  Sat/Freeview
  Shower
  Iron & Board
  Bed Linen
  High Chair
  Early Check In
  Long Term Stays
  Baby & Toddler Friendly
  Private Entrance
  Microwave
  Hair Dryer
  Board Games
  Electric Provided
  Gas Provided
  Electric Fire
  Bus Service
  Carbon Monoxide Alarm
  Fire Extinguisher
  Firt Aid Kit
  Smoke Alarm
  External Key Box
  Rural Location
  Mini Golf
  Horse Riding
  Public House
  Restaurant
  Bike Hire

Sleeping Arrangements

Room 1
1 double bed
Room 2
2 single beds
Room 3
2 single beds
Room 4
1 sofa bed

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Booking Terms & Conditions

 

IMPORTANT INFORMATION TO READ

These Terms & Conditions are here to protect the rights of the Caravan Owner,

Agent and all the Guests. Please read them very carefully,

as you are entering into a legally binding agreement.

 

ARRANGE TRAVEL INSURANCE

It is highly recommended that you arrange Travel Insurance to cover all guests.

This will help protect you if you need to cancel your holiday as the owner may not refund you if they are not responsible for the cancellation and are unable to re-sell it themselves.

 

YOU MUST NOT TRY TO SELL YOUR HOLIDAY TO SOMEONE ELSE

Only those named on the booking form will be allowed in the caravan.

This means that if you have to cancel you cannot sell the holiday to someone else. Owners have the right to seek legal compensation.

 

DO NOT ARRIVE BEFORE THE STATED ARRIVAL TIME

You will either be denied access or evicted. The arrival time is there to allow for cleaning and to ensure everything is ready for your stay.

Please check the caravan when you arrive. If you find anything wrong, please contact the owner immediately. This will protect you if things are found after you leave that you knew about.

If anything is damaged during your stay, please contact the owner immediately so that they can arrange repair before the next guests.

DO NOT LEAVE LATER THAN THE STATED DEPARTURE TIME

You will be fined £75 if you leave late as access is required by cleaners.

 

KEEP THE CARAVAN CLEAN & SECURE

You have a responsibility to leave the caravan as you first find it.

Prior to your stay the caravan has been thoroughly cleaned. Please check the caravan when you arrive and report any issues immediately.

Prior to leaving the caravan please ensure that all kitchen equipment is clean and back in place, that all kitchen surfaces and caravan tables have been wiped clean, bins have been emptied as instructed, the floors have been hoovered and left clear of mess.

The caravan should be left in the state you find it so that the cleaners don’t have to spend extra time and delay the next guests.

Failure to keep the caravan clean and tidy will result in the loss of your deposit.

 

Do not steal any property from the caravan or you will be charged and may face prosecution.

All doors and windows must be closed when you leave the caravan. Failure to do this risks the security of the caravan and the deposit may be withheld.

The owners/cleaners will take photographs of any mess or damage they find. Please respect their property.

 

DO NOT FEED THE GULLS or other birds on the site

Feeding birds can be dangerous and creates extra mess on the site which may be poisonous.

DO NOT WEAR STILETTO HEELS on any areas of soft lino as this will damage it and

you will be charged for the replacement costs of the flooring.

BANNED PRODUCTS:

✧ LOOM BANDS and similar mass packaged small items

✧ PLASTICINE and other clay type products

✧ BB GUNS and other weapon type items that could cause damage or injury

PRODUCTS WHICH MUCH BE SUPERVISED:

✧ FELT TIP PENS, PAINTS, GLUE AND GLITTER – these MUST NOT be used unless there is adult   supervision to ensure that there is no damage to the caravan.

 

PROMOTIONAL PRODUCTS (e.g. Mugs, Coasters, Cushions):

DO NOT REMOVE ANY PROMOTIONAL PRODUCTS

The caravan you are staying in may contain Mugs, Coasters or other products which advertise the Caravan or Caravan Group. You MUST NOT remove any of these or the full replacement cost will be deducted from your security deposit.

If you wish to purchase any items you MUST contact the owner and place an order with them. The owner will advise you of the charge, which may be offered at a discounted rate, lower than the fine payable if you take property from the caravan.

Please allow two weeks for delivery of promotional products.

YOU WILL BE EVICTED, WITHOUT COMPENSATION IF:

✧ You have extra guests staying that have not been pre-registered.

✧ You cause any nuisance to others, such as loud music or shouting.

✧ Anyone is found to be smoking in the caravan.

✧ You breach any of the rules of the caravan site.

OR breach any of the other conditions listed below:

 

Damage to the caravan or its contents, or the requirement of additional cleaning due excess mess WILL result in loss of full or partial deposit and may result in small claims court action to recover additional charges and replacement costs.

Index of Topics

 

  1. A) The Caravan Owner
  2. B) The Booking Agent
  3. C) The Guests
  4. D) Booking Restrictions
  5. E) Bookings
  6. F) Deposit
  7. G) Rental Charge
  8. H) Accepted Payment Methods
  9. I) Cancellation
  10. J) Arrival and Departure
  11. K) The Condition and Contents of the Caravan
  12. L) Use of Equipment in the Caravan
  13. M) Behavior
  14. N) Vehicles
  15. O) Damage to/Loss of Property (The Caravan and/or it’s contents)
  16. P) Problems with your accommodation
  17. Q) Public Liability Insurance
  18. R) Private Insurance
  19. S) Eviction from the Caravan
  20. T) The Caravan Site
  21. U) Disputes and Harassment
  22. V) Blacklisting
  23. W) Dispute Resolution Service

 

 

Full Details

When signing the booking form or paying the full deposit you are confirming that you, the nominated hirer, agree to be bound by all of the following Terms & Conditions, with all other parties concerned

  1. A) The Caravan Owner
  2. a) The agreement is made on the understanding that the Caravan Owner will remain

responsible for providing the advertised service. They will be liable to compensate the guests in the event of any failing on their behalf, that was not outside their control, in accordance with the terms detailed below.

  1. b) The owner will ensure that the full holiday cost, including deposit is retained in an account

should they be required to provide a full refund.

  1. B) The Booking Agent
  2. a) If a booking agent is used, they will be responsible for taking and confirming the booking and

potentially accepting and transferring funds, subject to their agreed fees. They hold no responsibility unless due to their own failings. The agent may withdraw their services at any time, for whatever reason. The booking will not be affected by such a withdrawal.

  1. C) The Guests
  2. a) The nominated group leader will be subject to fines in the event of misconduct by any of the

group members that is not satisfactorily resolved, as detailed below.

  1. b) The nominated group leader accepts full responsibility and liability for the conduct of all

guests should they breach any of the rules. It is their responsibility to ensure that all the guests are aware of the full details of these terms and conditions.

  1. c) No extra guests are allowed to stay overnight in the caravan, without written permission,

from the owner. You may have visitors during the day only.

  1. d) The holiday must not be sold on to someone Any changes must be approved by the

owner.

  1. e) Children under the age of 16 must not be left unattended.
  2. D) Booking Restrictions
  3. a) Bookings will only be accepted if the hirer is at least 25 years old

An electoral roll search may be carried out by the owner or agent to confirm identity

  1. b) Stag and Hen parties are STRICTLY PROHIBITED.

Any same sex groups may be accepted on request. (Age over 30 only)

  1. c) NO Pets of any kind, unless agreed at the time of booking
  2. d) The maximum number of allowed guests may be lower than the maximum berth of the

caravan. This is to improve the comfort of the guests and reduce wear on foldaway

beds. Limits may also be added if a cot is used.

  1. e) Only guests named on the booking form will be allowed in the

Spot checks may be carried out and any time during the holiday. Unauthorized guests will be evicted and the remaining guests may also be evicted and forfeit the remainder of their stay, without compensation.

  1. E) Bookings
  2. a) The deposit must be paid within 7 days to confirm

Cheques will not be considered cleared funds until 6 working days after they have been banked.

Dates will be released after this period, without further warning

  1. b) Provisional bookings will not be accepted under any circumstances
  2. c) Full Names and Ages of all persons staying in the caravan are required at time of booking
  3. d) Full rental charge is due 4 weeks before holiday, otherwise the booking will be cancelled and

the deposit not refunded

  1. e) If booking via an agent the agreement is still made between the Guest and Caravan

The booking agent will not be liable for any failings that are not their own wrong doing.

  1. F) Deposit
  2. a) The deposit must be paid in full to secure booking, this is in addition to the Rental Charge
  3. b) The actual deposit charge may vary depending on the season and holiday cost
  4. c) In the event of cancellation the deposit will not be refunded under any circumstances,

unless cancelled by the caravan owner due to their inability to honour the booking.

  1. d) Deposit will be returned within 14 days after the caravan has been checked, unless, there has

been a breach of any of the conditions by any of the guests.

Such as, but not limited to including:

  1. i. Section C – additional guests staying overnight
  2. ii. Section D – breaching booking restrictions

iii. Section I – damage to, or theft of, contents, breach of security, etc

  1. iv. Section J – improper use of equipment
  2. v. Section K – unreasonable behavior
  3. vi. Section L – leaving after the agreed departure time

vii. Section N – damage to the caravan or its contents

viii. Section S – you have been evicted from the caravan for any reason

  1. e) Part deposits will not secure dates and will not be returned
  2. f) There will be a deduction of any delivery charges to return items that have been left behind

 

 

  1. G) Rental Charge
  2. a) This is in addition to the the deposit and must be paid no later than 6 weeks before the

holiday. Payment will be required in full if booking less than 6 weeks before start of holiday

  1. b) In the event that the holiday is not paid for in full 6 weeks before the holiday will be cancelled

and the dates released for re-sale.

  1. c) Instalment options may be offered by the owner, however the full total must be paid on time
  2. d) Payments will not be accepted on the day of arrival under any circumstances.
  3. H) Accepted Payment Methods
  4. a) Bank Transfer, PayPal only.

Specific details will be provided upon request.

Always include your Surname or Reference when making payments.

  1. I) Cancellation
  2. a) The booking will be cancelled if:
  3. i. the Full Deposit is not received within 7 days of booking
  4. ii. the Rental Charge is not received within 6 weeks of the start of the holiday
  5. b) The deposit will not be refunded under any circumstances unless the caravan owner is

unable to provide the caravan for the required period and is unable to provide and alternative date.

  1. c) If cancelled by you before the holiday the full cost will be lost, including the dep

A partial refund may be offered if the holiday is resold at the discretion of the owner

  1. J) Arrival and Departure
  2. a) You MUST NOT arrive before the time stated by the caravan

You will be denied access to the caravan if you arrive early.

  1. b) You MUST be out of the caravan before the checkout time stated by the caravan

Your deposit may be used to compensate the next guests if you leave late.

  1. c) Keys will be available as advised by the caravan

You be liable for the costs of replacing the Locks and all Key Sets if the keys are lost

  1. d) The caravan owner will not be responsible if you cut your holiday short, unless caused by

problems with the caravan that the owner has not been able to rectify.

 

  1. K) The Condition and Contents of the Caravan
  2. a) NO Smoking at any time, of any kind inside the
  3. b) Use of drugs is
  4. c) NO Property of any kind is to be removed from the
  5. d) If pets have been allowed into the caravan then all areas must be kept
  6. e) Safety equipment, such as Smoke Alarms or Fire Extinguishers must not be tampered

with, including removal of batteries from smoke alarms.

  1. f) Naked flame products, such as Candles and Barbecues, must not be used in the
  2. g) All rooms must be left in the same clean, tidy condition as they were found
  3. h) You are responsible for the security of the caravan during your

All Windows and Doors must be locked securely when you are not in the caravan.

Breach of any of these rules will result in eviction from the site, loss of deposit and further legal action if necessary.

  1. L) Use of Equipment in the Caravan
  2. a) You are agreeing to the safe use of all equipment in the caravan
  3. b) The holiday is self-catering so you will need to provide all your own food

It is at the discretion of the owner whether a welcome pack is provided.

  1. c) All utilities (Gas, Water & Electricity) are included in the overall cost, on a fair-use basis

In the event of excessive use, such as leaving heating on all the time, without the owner’s prior consent, you may be charged an excess to cover the additional charges incurred by the owner for additional gas bottles, site reset fees, etc.

  1. d) If you are unsure how to use any of the equipment provided then contact the owner

immediately. Do not attempt to use anything that you are unsure about.

  1. e) The caravan owner will not be considered liable for any injury caused by improper use of any

equipment

  1. f) Faulty equipment must be reported immedia You must not use any equipment you do

not consider to be in a perfect condition

  1. g) Any claims of injury must be reported immediately
  2. h) Claims will be thoroughly investigated, and prosecution may be sought in the event of

fraudulent claims

  1. M) Behavior
  2. a) You have a duty of care towards other site guests and as such must not cause nuisance

either verbally or by excessive music, etc.

  1. b) Whilst alcohol is permitted, it is expected that all guests conduct themselves in a proper

manner always and remain civil towards the other guests and other site users.

  1. c) Children must always be kept under control. This includes whilst in the caravan or whilst

using and services provided by the caravan site.

  1. d) Only one dog allowed into the caravan with pre-arranged agreement by the owner.
  2. e) In the event that a dog has been allowed, it must always be kept on a lead, whilst on

the caravan site. It must not cause distress to any other persons on the site.

Breach of any of these rules will result in eviction from the site, loss of deposit and further legal action if necessary

 

  1. N) Vehicles
  2. a) You leave your vehicle and contents on site at your own Neither the caravan owner, nor

the caravan site will accept responsibility for damage or loss, unless by their negligence.

  1. b) The caravan site speed limit must always be respected.
  2. c) All drivers must hold a Valid Driving License, Insurance, MOT and Road Tax
  3. d) Electric/Hybrid vehicles MUST NOT be charged from the Caravan, as this is excessive use of

electricity and you will be fined.

 

 

  1. O) Damage to/Loss of Property (The Caravan and/or its contents):
  2. a) Please report any accidents, losses or damages caused by you or your party as soon as

possible to enable us to respond to the circumstances. Smaller items can be replaced by yourselves with the owner’s permission, but the item(s) must be ‘like for like’ or part or all your deposit may be kept to cover or contribute to replacement costs.

  1. b) Where the damage exceeds the deposit then necessary action will be taken to seek full

compensation, which may include additional charges.

  1. c) In the event that you are not happy with the response from the owner then you must seek

legal advice, as this will protect the rights of both you and the caravan owner.

  1. P) Problems with your accommodation
  2. a) You must report any problems immediately, to the caravan owner, sending photos where

possible.

  1. b) You must give the caravan owner a fair and reasonable opportunity to rectify problems or

offer suitable compensation.

  1. c) In the event that you are not happy with the response from the owner then you must seek

legal advice, as this will protect the rights of both you and the caravan owner.

  1. d) You must not make comments, or post photographs or videos in any public domain

as any such action could be considered defamatory and leave you at risk of prosecution. Even posting on your own private pages is not recommended as anyone can copy and share without your permission.

  1. Q) Public Liability Insurance
  2. a) Names and Ages of all persons staying in the caravan are required to validate insurance
  3. b) Only named persons may stay in the caravan otherwise any insurance claims will be invalid

 

  1. c) Changes to approved guests may be made at the discretion of the caravan owner
  2. d) Non-approved guests will be denied access to the caravan or if they have been given access

all guests will be asked to vacate the caravan immediately

  1. R) Private Insurance
  2. a) The owner’s Public Liability Insurance only gives very limited pr
  3. b) Your home insurance may cover you and your belongings whilst you are on It is

unlikely to cover: Accidents, Medical Expenses or Losses due to delays or cancellation. 

  1. c) We strongly recommend that you take out Holiday Insurance to cover these exemptions.

These policies are available quite cheaply from most insurance brokers.

  1. S) Eviction from the Caravan
  2. a) You will be evicted from the Caravan, by the caravan owner or caravan site management, and

your deposit will not be refunded in the event of, but not limited to:

  1. i. Unreasonable behavior by any of the guests
  2. ii. Additional, unregistered guests being found in the caravan

iii. Smoking in or damage to the caravan or any of its contents

  1. Pets being taken into the Caravan without the knowledge and consent of the owner.

 

  1. T) The Caravan Site
  2. a) The caravan owner is not responsible for any of the services and facilities provided by the

caravan site.

  1. b) The site owners may vary services and facilities at short
  2. c) You should visit the website for full site details and their complaints procedures if you have

any problems with anything they offer or fail to provide.

This includes site wide power loss, closure of entertainment areas, etc.

  1. d) You are also bound by the rules of the caravan These can be obtained from their

website or from Reception upon arrival.

  1. e) Breaching the Site Rules may result in eviction from the site and termination of your holiday
  2. f) The caravan owner will not be liable to compensate you in the event of any dispute with the

site, unless it has been caused by the action of the caravan owner.

  1. g) Any passes purchased remain the property of the site owners, not the caravan

Conditions of use of the passes may be changed at any time.

  1. U) Disputes and Harassment
  2. a) In the event of disputes then a third party may be consulted in order to resolve matters
  3. b) Repeated/abusive telephone calls, text messages, written correspondence, or other contact

will not be tolerated

  1. c) By agreeing to these terms, you will not threaten legal action in the event that the deposit is

not returned due to any breach of these rules. Any such action will be considered harassment

  1. d) You will be liable for any additional costs incurred as a result of any breach of these rules
  2. V) Blacklisting
  3. a) In the event of non-payment, late departure, damage or breach of any conditions then future

bookings may be rejected by us and other caravan owners.                                   

  1. W) Dispute Resolution Service
  2. a) In the event of a dispute that you do not believe can be resolved with direct communication

between the owner and the person booking the holiday then http://drs.mycaravan.biz/ will provide a mediation service. Send all the details by email to drs@mycaravan.biz and they will try to mediate a swift, amicable resolution. There will be no fee for the initial service. In the event that any fee will become chargeable you will be advised in advance, prior to any chargeable work being carried out.

  1. b) The owner may involve http://drmycaravan.biz/ at any time if they believe that there is any

breach of these Terms and Conditions, in order to reach a swift, amicable resolution.