Quay West Holiday Park South West Wales

Booking Terms & Conditions

• £100 Deposit required to secure your booking
• Balance required no later than 42 days prior to arrival date
• Prices DO NOT include park entertainment passes (unless stated)
• £50 Refundable security deposit will be required in addition to your balance payment
• Check-In 3pm; Check-Out 10am
• Please enquire regarding short holiday periods (November & December only)
• A key safe is located at the caravan. The code will be provided prior to arrival
• Strictly families & couples only. NO pets allowed
• Payment via PayPal or Bank Transfer

Terms, Conditions & Cancellation Policy

1. A provisional booking made via telephone, in person, post or e-mail will remain firm for a period of seven days until which time a £100 deposit must be paid. The deposit is non-refundable in the event of cancellation, unless terminated by the caravan owner.
2. Outstanding balance payments must be received no later than 42 days prior to the holiday arrival date. Should a cancellation be made prior to payment of the full balance, only the deposit sum of £100 will be forfeited. If a cancellation is made after the full balance has been paid, 50% of the total hire charge will be payable. If less than 7 days notice of cancellation is received, then the total hire charge will be payable.
3. A £50 security deposit will be required in addition to the balance payment and will be refunded within 3-4 days following your departure should the caravan be deemed clean and tidy to an acceptable level and free of damage. You must notify the caravan owner immediately of any damage caused, accidental or otherwise, during the period of your stay. This security deposit remains at the discretion of the owner.
4. The caravan will be available to the named occupants during the period shown on the confirmation email received from the caravan owner.
5. The caravan is 6 berth and at no time must be exceeded.
6. The hirer of the caravan must be 25 or older, however this remains at the discretion of the owner and, dependent on circumstances, the hirer maybe of a younger age, but no younger than 21 years. The hirer must remain present during the occupancy period of the caravan.
7. The caravan is only available for rent by families and responsible couples. The park will not allow all male or all female parties. Mixed adult groups under 25 are permitted at the owner’s discretion.
8. For hygiene reasons, strictly NO PETS allowed.
9. Strictly NO SMOKING or VAPING inside caravan. Smoking is permitted on the outside decking area. Please discard carefully in the ashtray provided.
10. The maximum hire period allowed is 28 days.
11. The area surrounding the hire caravan must be kept clean and tidy at all times.
12. Clothes lines are not to be erected. A clothes airer is provided.
13. Tents can only be erected on designated tenting fields. They are not allowed between caravans.
14. Park speed limits must not be exceeded.
15. In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserve the right to remove any offenders from the park without redress.
16. All persons using the entertainment complex must honour the Quay West club rules. Membership is discretionary and may be withdrawn at any time by the park management.
17. Please keep noise to a minimum and show consideration to other caravan occupants at all times.
18. A key safe is provided for collection and return of keys, the code will be confirmed prior to arrival, please place keys back in safe on departure, failure to do so will result in a deduction from the security deposit paid.
19. Litter and refuse must be disposed of in the designated areas provided by the park.
20. Ball games are to be played in designated areas and not between caravans.
21. No motorcycles are allowed on the park without the express written permission of the park manager.
22. Please remove all dirty footwear on entering the caravan.
23. The use of barbecues is permitted, however, please keep well away from the van & decking area and place on grassed area.
24. Do not disarm smoke or carbon monoxide alarms. Press the hush panel located on the alarms themselves should they be activated during cooking activity.
25. All electrical and domestic goods, including boiler, must be switched off upon leaving the van.
26. Duvets and pillows are provided, however bed sheets, pillow cases, duvet covers and other linen items such as towels, tea towels and wash cloths are not provided.
27. Please do not park cars on grassed areas. Please use the tarmac driveway. Use designated overflow car parks provided by the park if necessary.
28. We cannot be held responsible for any loss or damage to personal property including motor vehicles whether malicious or accidental during your stay.
29. Personal travel insurance is not included in the cost of your holiday and, if required, remains the responsibility of the occupants. Please take care on the decking area, when wet it can be slippery.
30. Park rules apply.

These terms and conditions have been produced by Michael Payne and relate to the private caravan hire of 8 Traeth Gwyn, Quay West Holiday Park, New Quay, Ceredigion, South West Wales, SA45 9SE. The owner reserves the right to amend these terms, conditions and policies without prior notification.