High House near Southwold.
We are just two miles from the Suffolk coast at Covehithe. A short country road drive away lies Southwold– a delightfully old fashioned bucket and spade resort. High House is in the perfect location to enjoy a country or seaside holiday. The village of Wrentham has a village shop, a clothes/general hardware shop, a children’s playground, a cafe and a pub. The village straddles the A12 but High House is quietly tucked away from the main road with a small green in front of the property.
We offer a comfortable, pretty, cottage, well equipped and with lots of accommodation.
Downstairs the hub of the house is the kitchen-diner with an adjoining utility room . A downstairs w.c. and large lounge with an open fire complete the picture. Upstairs there is a bathroom with wc and overhead shower, a master bedroom with ensuite shower room and superking bed , two twin bedrooms, one double and one single.
Outside the enclosed lawned garden holds seating for up to ten. There is a gate out to the front garden and communal green.
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By making a booking a customer is deemed to have agreed to these terms and conditions. Any customer who has no email or internet access can be sent a paper copy of these terms on request. He/she then has the opportunity, up to five days from the date of the confirmation letter, in which to revoke the booking, (unless the booking is made within two weeks of the holiday start date).
Deposit of up to 50% required with booking. Provisional bookings are held for 5 days awaiting deposit. Balance is due one month before your arrival. Non payment of the balance will be taken as a cancellation.
If you need to cancel, and we are able to re let, your deposit (and final payment – if made) will be returned less a £50 expenses charge. It may be necessary to discount the holiday in which case your refund will be reduced by any difference between the total receipts for the original booking and those for the new let. Any alteration to the dates of a confirmed booking will be treated as a cancelled booking. If we are unable to re-let, no refund will be made.
Facilities and equipment will be substantially as described on the High House website but minor substitutions and changes may be made without notice.
The owner accepts no responsibility for: any losses or damage to your possessions, any loss or injury caused by pests & vermin; any injuries, loss or damage caused by your careless or negligent use of equipment & facilities, any disturbance caused by inconsiderate behaviour on the part of neighbours, or members of the public using public rights of way. Tenants are advised to seek their own personal property insurance.
For interruptions, during the holiday, in the use of non-vital equipment & facilities for short periods up to 24 hours, no compensation will be paid. In the case of major or prolonged disruption resulting in a serious loss of a facility, a partial refund will be made in proportion to the loss experienced. If disruption results in the owner determining that the cottage itself is uninhabitable, a pro rata rental refund will be made – or a full refund if the holiday has not yet started. No other compensation, or payment for hire of alternative accommodation, will be made.
The property will be available on the day of arrival from 4.00 pm. Tenants who arrive early are requested not ask to occupy or enter the cottage early. Preparations for your stay will not be completed and the cleaner will not be available to answer queries.
The accommodation cannot be occupied by any more persons than the number specified in the website details or stated when booking (plus up to 2 infants under two years old.)
Tenants bringing dogs must agree to the Doggy Ettiquette Policy as set out below.
Tenants should leave the property on the day of departure by 10am. They must leave the property in a clean and tidy condition, disposing of their rubbish responsibly. Recyclable items must be separated from general landfill waste.
Tenants’ property left behind will be subject to our lost property policy which is set out in the cottage notes for tenants.
Tenants’ notes are available and tenants must take due note of all instructions for the safe and proper use of the accommodation and its contents. Tenants are responsible for damage to the property caused by carelessness or neglect. It is in the tenants’ own interest to notify the owner asap after arrival should anything appear to be damaged or missing.
In exceptional circumstances, minor changes to a booking may be necessary. Should any major change prove necessary, which would significantly alter the accommodation provided, tenants will be given the option to cancel. They will then receive a full refund of any monies paid.
In the event of a problem or complaint, the owner will make every effort to resolve the difficulty to everyone’s satisfaction.
The Owner has the right to reasonable access to the property and he or his agent may inspect it should he have reason to be concerned about the tenants’ occupancy. He reserves the right to curtail a booking without compensation where damage is being caused to the cottage or its contents, severe disturbance to neighbours, or if the tenant displays dangerous or severely inappropriate behaviour.
A holiday booking is defined as one which confers a right to occupy the property for a holiday as mentioned in the Housing act 1988 Scedule 1 para 9 . The rental granted by this agreement is not an assured tenancy and no statutory periodic tenancy will arise.
If any term or provision in these booking conditions shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder shall not be affected.