The Old Rectory – Lanreath

Booking Terms & Conditions

We are a no smoking inside establishment.  If you smoke outside, please ensure butts are disposed of safely

Bookings – A deposit of 20% of the total charge is required to secure a booking. The balance will be due not later than 28 days before the date of arrival. Payment can be made either by UK cheques (payable to The Old Rectory – Lanreath) or bank transfer.

Electricity and linen are included in the apartment rental.  Laundry facilities incur an additional charge – currently £3 cash is required for each wash load.  Drying facilities are available on the East lawn.

Arrival and departure – We expect to have your accommodation ready by 4pm on the day of your arrival.  Please vacate your accommodation by 9.30am on the day of departure.

Cancellation – Insurance is strongly advised – this should also cover you in the event of illness due to Covid. 

The amount of any refund depends on the time of cancellation relating to your holiday date and is as follows:
Cancellations more than 28 days before the start of your holiday – full refund less £40 admin fee per apartment booked
Cancellations 14-27 days before the start of your holiday – 50% refund less £40 admin fee per apartment booked( unless we manage to re-sell your planned accommodation to another party – see below)
Cancellations 7-13 days before the start of your holiday – 25% refund (unless we manage to re-sell your planned accommodation to another party – see below)
Cancellations <7 days before the start of your holiday – 10% refund (unless we manage to re-sell your planned accommodation to another party – see below)

In the event of cancellation, we will always seek to re-let the accommodation and where this is possible, will repay part or all of the monies paid depending on the price for which the property is re-let during the originally booked period, less a £40 admin fee per apartment booked.

Cancellation by Owner: In the rare event we need to cancel your booking with us, we cannot be held liable for circumstances beyond our control. We would attempt to find you alternative local accommodation but our liability to you is limited to the refund of any payment already made.

Utility Failure:  In the event that there is a power or water outage exceeding 24 hours, a refund may be considered on a pro-rata basis based on the duration of the issue.  This is at the discretion of the owners.

Size of and make up of visiting party – No accommodation may be occupied by more than the number of persons agreed on booking. In certain cases additional beds can be provided at £50 per week There are a limited number of cots available for very young children; but please note that bed linen for cots is not supplied.

Animals – Dogs are accepted by prior arrangement and at a cost of £30 per dog per week (or £5 per day for shorter stays).  We usually accept a maximum of 2 small or one large dog per apartment.

Electric Vehicles – We have an EV charge point in the guest car park adjacent to two of the parking spaces.  If you have an electric car and need to use the charger, a separate advice sheet is available and an app needs to be downloaded.  There is a charge applicable.
It is prohibited to charge cars using cables draped through windows from your apartment or using any standard electricity point from elsewhere on site.

Liability:  The proprietors cannot accept liability for any personal injury sustained by any visitor on the premises or loss or damage to any personal property brought onto the site.
Please note that the swimming pool has no lifeguard and that the paths around the garden have steps and are uneven in places. 

Swimming Pool and Gardens at The Old Rectory

The pool is unsupervised and free to residents. An adult member of your party must always closely supervise children – they are not allowed in the gardens without such supervision.

Friends visiting our customers, and wishing to use the pool, must obtain the permission of the Proprietors; if the proprietors are not available no permission is given. If we are full and demand for the pool is high, it is unlikely we can allow additional pool usage by people not staying with us.

Swimmers of all ages must have a buddy either in the pool or on poolside when swimming.

All children must be accompanied by someone over the age of 18 on the poolside or in the water.

Diving is not permitted due to pool depth and we recommend familiarising yourselves with the pool depth profile and safety information before use.

Gates to the pool area must be kept closed for safety reasons.

Details of opening times are displayed in reception (usually 9-7.30pm daily). It is possible that the pool may occasionally have to close during the day if neither Chris nor Julie can be available on the premises or there are issues with water quality etc.  If you would like a very early swim, you are welcome to wind back the cover carefully if the pool garden gates have been unlocked.  Please be aware that other guests may still be sleeping and that the morning water quality check may not have been made.
No alcohol poolside please.
Pool must be vacated in a thunderstorm.

Babies and non toilet trained children need proper swim nappies.

The Games room is available as a shared facility.
The outside children’s play area is available at your own risk and there are guidelines displayed on a notice for using it which reflect our risk assessment.

The laundry room is available for use as a shared facility at an additional charge per wash (£3 – coins required) to cover electricity and water costs.  Laundry is open 9-6pm daily.